Chompy Croc Terms of Service

Last updated: August 15, 2026

Welcome to Chompy Croc. These Terms of Service ("Terms") govern your use of our website and your purchase of products from our online store.

By accessing or using our website, placing an order, or purchasing a product from Chompy Croc, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

These Terms are subject to any rights and protections that cannot legally be excluded or limited under applicable law.

1. General Conditions

Chompy Croc reserves the right to refuse service, cancel orders, or limit quantities where reasonably necessary, including in cases of suspected fraud, abuse, unauthorized activity, pricing errors, inventory errors, or violations of these Terms.

You agree not to use our website for any unlawful or unauthorized purpose.

You must be legally capable of entering into a binding agreement under applicable law to place an order with Chompy Croc.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, availability, and other information displayed on our website are accurate.

However, we do not guarantee that all information will always be complete, current, or error-free.

Product colours and appearances may vary depending on your device, display settings, lighting, photography, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

3. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we may contact you regarding available alternatives or issue an appropriate refund.

4. Pricing

Prices displayed on our website are subject to change without notice.

We make reasonable efforts to display accurate pricing. However, errors may occasionally occur.

If we discover a significant pricing error affecting an order, we may contact you before processing the order. Where permitted by applicable law, we may cancel the affected order and refund any amount you have paid for it.

Any applicable taxes, duties, customs charges, or other fees will be handled as indicated during checkout or as otherwise required by law.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation email confirms that we have received your order; it does not necessarily mean that your order has been accepted or shipped.

We reserve the right to accept, decline, or cancel an order where reasonably necessary.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled portion of the order, subject to applicable law.

6. Order Information

You agree to provide accurate, complete, and current information when placing an order.

This includes your:

• Name

• Email address

• Shipping information

• Billing information

• Payment information

• Other information reasonably necessary to process your order

You are responsible for promptly correcting information that is inaccurate or incomplete.

Chompy Croc is not responsible for delays, failed deliveries, or additional costs caused by inaccurate or incomplete information provided by you, except where applicable law provides otherwise.

7. Payment

Orders must be paid using an accepted payment method available at checkout.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

Payment processing may be handled by third-party payment providers. Chompy Croc does not generally store complete payment-card information.

If a payment is declined, reversed, disputed, or otherwise fails, we may cancel or suspend the affected order.

8. Shipping and Delivery

Shipping options, estimated delivery times, and applicable shipping charges will be presented where available during checkout.

Delivery estimates are estimates only and are not guaranteed unless expressly stated otherwise.

Delays may occur because of circumstances outside our reasonable control, including carrier delays, weather, customs processing, strikes, natural disasters, transportation disruptions, or other unforeseen events.

You are responsible for providing an accurate delivery address.

Where applicable law requires a different result, your statutory rights will prevail.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Please review that policy before making a purchase.

Nothing in our return policy or these Terms limits any consumer rights that cannot legally be waived.

10. Cancellations

If you need to cancel an order, contact us as soon as possible at:

contact@chompycroc.com

Because orders may enter processing or fulfillment quickly, we cannot guarantee that a cancellation request will be successful after an order has been processed.

If an order has already shipped, the request may be handled under our Return & Refund Policy.

Any cancellation rights provided by applicable law remain unaffected.

11. Promotions and Discounts

Promotional codes, discounts, sales, and special offers may be subject to additional terms.

Unless expressly stated otherwise:

• Promotional offers cannot be combined.

• Discounts cannot be applied retroactively to previous purchases.

• Promotions may be limited to available inventory.

• We reserve the right to correct errors or discontinue a promotion where permitted by law.

Additional terms displayed with a specific promotion will apply to that promotion.

12. Intellectual Property

All content on the Chompy Croc website, including text, logos, graphics, photographs, product descriptions, designs, videos, icons, and other materials, is owned by or licensed to Chompy Croc unless otherwise stated.

This content is protected by applicable intellectual-property laws.

You may access and use the website for personal, non-commercial purposes.

You may not, without our prior written permission:

• Copy or reproduce substantial portions of our website

• Republish our content

• Modify or create derivative works from our content

• Sell or commercially exploit our content

• Use our trademarks or branding in a misleading manner

• Systematically scrape or collect website content

• Use automated methods to copy or reproduce substantial portions of the website

13. User Content

If you submit reviews, photographs, comments, testimonials, feedback, or other content to Chompy Croc ("User Content"), you represent that:

• You have the right to submit the content.

• The content does not violate another person's rights.

• The content is not unlawful, fraudulent, defamatory, threatening, or abusive.

• The content does not contain malicious software.

• The content does not violate applicable laws.

By submitting User Content, you grant Chompy Croc a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content for purposes related to operating, promoting, and improving our business, subject to applicable law.

You retain ownership of your User Content.

We reserve the right to remove User Content that we reasonably believe violates these Terms or applicable law.

14. Prohibited Activities

You agree not to use our website to:

• Violate any applicable law or regulation

• Commit fraud or facilitate fraudulent activity

• Attempt to gain unauthorized access to our systems

• Interfere with the security or operation of our website

• Introduce viruses, malware, or other harmful code

• Scrape or harvest information through unauthorized automated methods

• Impersonate another person or entity

• Submit false or misleading information

• Abuse promotions, discounts, refunds, or returns

• Engage in activity that could damage Chompy Croc or its customers

We may restrict or terminate access to our website where reasonably necessary to protect our business, customers, systems, or other users.

15. Third-Party Services and Links

Our website may use or link to third-party services, applications, payment processors, shipping providers, social-media platforms, or other websites.

Third-party services are governed by their own terms and policies.

Chompy Croc is not responsible for the availability, security, content, or practices of third-party services that we do not control.

16. Website Availability

We strive to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, security reasons, technical issues, or other business purposes.

17. Errors and Corrections

Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct errors and update information at any time.

Where an error materially affects an order, we will take reasonable steps to provide an appropriate remedy consistent with applicable law.

18. Disclaimer

To the maximum extent permitted by applicable law, the Chompy Croc website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, secure, accurate, complete, or free from errors.

Nothing in these Terms excludes or limits any warranty, guarantee, condition, right, or remedy that cannot legally be excluded or limited under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Chompy Croc and its owners, employees, contractors, service providers, and affiliates will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Where liability cannot legally be excluded, it will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability for matters that cannot legally be limited or excluded.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Chompy Croc and its owners, employees, contractors, service providers, and affiliates from claims, losses, liabilities, damages, and reasonable expenses arising from:

• Your violation of these Terms

• Your misuse of our website

• Your violation of applicable law

• Your infringement of another person's rights

• Fraudulent or unauthorized activity associated with your use of our website

This section does not apply to the extent that the claim resulted from Chompy Croc's own negligence, misconduct, or other circumstances for which liability cannot legally be transferred.

21. Privacy

Your use of our website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

22. Termination

We may suspend or terminate your access to our website if you violate these Terms or engage in activity that we reasonably believe may harm Chompy Croc, our customers, our systems, or other users.

Termination does not affect rights or obligations that arose before termination.

23. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Chompy Croc operates, without regard to conflict-of-law principles, except where applicable consumer-protection laws require otherwise.

Nothing in these Terms prevents a consumer from exercising rights or bringing a claim in a jurisdiction where applicable law gives them that right.

24. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

For purchases made before a material change, the Terms applicable at the time of purchase will generally apply, except where applicable law requires otherwise.

25. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

26. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and Chompy Croc regarding your use of our website and purchases from our store, subject to applicable law.

27. Contact Us

If you have questions about these Terms, please contact:

Chompy Croc
Email: contact@chompycroc.com

Thank you for shopping with Chompy Croc.